Privacy Policy
Effective Date: 10 August 2025
SUBITAI values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Thailand and the General Data Protection Regulation (GDPR) of the European Union.
Information We Collect
We may collect the following information:
- Email address and username
- Uploaded video files
- Payment information (e.g., wallet address, transaction ID)
- Usage logs
Purpose of Data Collection
We collect and process your data to:
- Provide video subtitle generation and embedding services
- Process payments and manage subscriptions
- Improve our services and user experience
- Communicate with users
Data Storage and Retention
Your data is stored on servers located in Asia and retained only as long as necessary to provide our services, or until you request its deletion.
Data Deletion
You may request deletion of your data by contacting us at subit053@gmail.com. We will process your request within 30 days.
Data Sharing with Third Parties
We may share your data with:
- NowPayments (for payment processing)
- Infrastructure providers (e.g., Supabase, hosting providers)
- Government agencies or courts when legally required
Data Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, or destruction.